tag:blogger.com,1999:blog-911707550436621468.post8062135024924049325..comments2023-07-18T19:52:35.156+10:00Comments on another something: kernel panicSimone R.http://www.blogger.com/profile/05248239853519762027noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-911707550436621468.post-11081578377758578752011-01-30T13:47:21.042+10:002011-01-30T13:47:21.042+10:00Hi Ben - Pretty sure it's hardware. I have an ...Hi Ben - Pretty sure it's hardware. I have an appointment at the apple store on Friday. They'll operate on it then. I just have to survive the week...Simone R.https://www.blogger.com/profile/05248239853519762027noreply@blogger.comtag:blogger.com,1999:blog-911707550436621468.post-48762565650383316992011-01-30T10:07:45.954+10:002011-01-30T10:07:45.954+10:00Hi Simone,
Did you clean install the OS (ie backu...Hi Simone,<br /><br />Did you clean install the OS (ie backup your data, then install from scratch)? If so, and you're still having problems, I'd agree that it's almost certainly hardware, and the three most likely candidates are RAM (easy and cheap to fix), graphics memory or the logic board (motherboard), both expensive to replace. If you're covered by Applecare, you'll be sweet. I'd also consider extending your Applecare for another two years before your 1 year warranty runs out.<br /><br />*The* Apple Store is the place to go, rather than a reseller, if you're near one. The customer service is very good.Bennoreply@blogger.comtag:blogger.com,1999:blog-911707550436621468.post-21510687968531074202011-01-29T23:25:32.615+10:002011-01-29T23:25:32.615+10:00I've reinstalled the OS but it hasn't help...I've reinstalled the OS but it hasn't helped. I think it's a hardware problem.Simone R.https://www.blogger.com/profile/05248239853519762027noreply@blogger.comtag:blogger.com,1999:blog-911707550436621468.post-73854712173264377652011-01-29T22:29:18.087+10:002011-01-29T22:29:18.087+10:00Why is the first question when you call the helpli...Why is the first question when you call the helpline "Have you turned it off and then on again?"<br />If I could fix it myself so simply I wouldn't be calling the helpline.Melissahttps://www.blogger.com/profile/17168423954416466539noreply@blogger.comtag:blogger.com,1999:blog-911707550436621468.post-32286166236702987392011-01-29T21:45:01.290+10:002011-01-29T21:45:01.290+10:00Sadly I'm no help at all. But why is it called...Sadly I'm no help at all. But why is it called a kernel panic? I am here visualising un-popped popcorn kernels running wild...<br />And (this is a question for the universe rather than you personally) why is calling the help line usually not much help?Karenhttps://www.blogger.com/profile/16213944904796774622noreply@blogger.com